Comments on: Software as a Service: Just a delivery model? http://onproductmanagement.net/2007/06/26/software-as-a-service-just-a-delivery-model/ Tue, 22 May 2012 19:30:38 +0000 hourly 1 http://wordpress.org/?v=3.1.2 By: Alanhttp://onproductmanagement.net/2007/06/26/software-as-a-service-just-a-delivery-model/comment-page-1/#comment-2468 Alan Wed, 27 Jun 2007 00:52:17 +0000 http://onproductmanagement.wordpress.com/2007/06/26/software-as-a-service-just-a-delivery-model/#comment-2468 It is a truism to say that the answer is based on your frame of reference. Perhaps you think it sounds like a small point to distinguish between the terms "consumption" and "delivery". But this is exactly my point: enteprise software companies are thinking of things from their own perspective, which leads to terms like "delivery model". If we think about it as a consumption model, we are more likely to think more broadly than just the software; it's about the whole experience of consumption.I'll be publishing an article later this week in which I get into more detail about the overall experience of consumption of SaaS. I believe that SaaS is a revolt against the sins of enterprise software past... more tomorrow. It is a truism to say that the answer is based on your frame of reference. Perhaps you think it sounds like a small point to distinguish between the terms “consumption” and “delivery”. But this is exactly my point: enteprise software companies are thinking of things from their own perspective, which leads to terms like “delivery model”. If we think about it as a consumption model, we are more likely to think more broadly than just the software; it’s about the whole experience of consumption.

I’ll be publishing an article later this week in which I get into more detail about the overall experience of consumption of SaaS. I believe that SaaS is a revolt against the sins of enterprise software past… more tomorrow.

]]> By: saeedhttp://onproductmanagement.net/2007/06/26/software-as-a-service-just-a-delivery-model/comment-page-1/#comment-2467 saeed Tue, 26 Jun 2007 19:10:30 +0000 http://onproductmanagement.wordpress.com/2007/06/26/software-as-a-service-just-a-delivery-model/#comment-2467 Well, it's both a consumption model and a delivery model. The answer, of course, is based on your frame of reference at the time. Some vendors can deliver their product both ways: i.e. either via SaaS or on-premise to a customer. I'm assuming, those customers pay for (consume) the software differently, depending on the model.The general thinking is that it will be very difficult for software vendors to support both models efficiently as the processes for delivering (selling and supporting) them are different. I tend to agree with this, though certainly some companies today (e.g. SugarCRM) are succeed with a dual delivery model. I could make a joke here about Sugar consumption, but I'll refrain. Well, it’s both a consumption model and a delivery model. The answer, of course, is based on your frame of reference at the time. Some vendors can deliver their product both ways: i.e. either via SaaS or on-premise to a customer. I’m assuming, those customers pay for (consume) the software differently, depending on the model.

The general thinking is that it will be very difficult for software vendors to support both models efficiently as the processes for delivering (selling and supporting) them are different. I tend to agree with this, though certainly some companies today (e.g. SugarCRM) are succeed with a dual delivery model. I could make a joke here about Sugar consumption, but I’ll refrain.

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