On Product Management

The Big Red Button

OK, so I know I said the post “How to LOSE customers!” would be the final one related to the APC UPS saga, but someone forwarded this link to me today and I had to share it with you.

http://thedailywtf.com/Articles/The_Big_Red_Button.aspx

Perhaps Kevin and APC and other UPS manufacturers should read this, along with the 241 comments. Altogether, they paint a clear picture of what looks like an endemic problem.

Also, the following comment on the article has a very interesting story related to a certain model of APC UPS.

http://thedailywtf.com/Comments/The_Big_Red_Button.aspx#112612

OK…I promise, no more APC or UPS posts for a while…at least not unless something funnier comes along.

Saeed

P.S. If you like pressing red buttons, try this link.

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